For seniors, families who need support, and people with disabilities, the service from "What Comes Around Goes..." provides three key benefits that go far beyond just fixing a computer. Here are the three pillars of value we offer:
Financial Relief and Empowerment
For individuals on a fixed or low income, commercial tech support is an unaffordable luxury. A broken device or a software problem can become a major financial crisis.
What it is:
By providing professional IT services completely free of charge, you remove a significant financial barrier. This isn't just about saving money; it's about providing access to essential tools without forcing an impossible choice.
Why it matters:
This means a low-income family doesn't have to choose between fixing a laptop needed for homework and paying a bill. It means a pensioner on a fixed income can solve a banking app issue without spending their grocery money. This empowers them to manage their lives and participate in the digital economy without financial penalty.
Increased Digital Confidence and Independence
Fear and a lack of confidence are two of the biggest obstacles to technology adoption, especially for seniors or those who have had bad experiences. The goal isn't just to fix the problem, but to demystify the technology.
What it is:
Your volunteers provide patient, one-on-one guidance in a judgment-free environment. They can take the time to explain the 'why' behind a solution, teach a new skill, and answer questions that people are often too embarrassed to ask.
Why it matters:
This builds lasting skills and confidence. It's about teaching a senior how to confidently video call their grandkids, showing someone with a disability how to use assistive technology, or helping a job seeker feel competent using online portals. This fosters independence and reduces reliance on others for basic digital tasks.
Enhanced Personal Security and Social Connection
Vulnerable populations are disproportionately targeted by online scams, fraud, and misinformation. At the same time, technology is a critical tool for combating social isolation.
What it is:
Your volunteers provide crucial cybersecurity help—from running virus scans and securing Wi-Fi to, most importantly, teaching people how to spot phishing emails and scam calls. They also help ensure the tools for connection (like Zoom, social media, or email) are working correctly.
Why it matters:
This provides immediate peace of mind by protecting their finances and personal identity. On a deeper level, it enables safe access to the outside world. It allows an isolated senior to join a community group online or a person with mobility issues to connect with telehealth services, directly fighting loneliness and improving overall wellbeing.